Privacy Policy

1. Introduction

ViralVibe ("we", "our", or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our service located at viralhack.app.

By using ViralVibe, you consent to the data practices described in this Privacy Policy. If you do not agree with the practices described in this policy, please do not use our service.

2. Information We Collect

Personal Information

We collect personal information that you voluntarily provide when you:

• Create an account (via Clerk authentication)
• Subscribe to our service
• Contact us for support
• Provide feedback

This may include:

• Email address
• Name
• Billing information (processed securely by Clerk)
• Profile information

Content and Usage Data

We collect information related to your use of our service:

• Slideshows you create (titles, descriptions, content preferences)
• Custom instructions and niche preferences
• User preferences and settings
• Feedback and ratings you provide
• Download activity and usage statistics
• Error logs and performance data

Automatically Collected Information

We automatically collect certain information when you use our service:

• IP address and location data
• Device and browser information
• Usage patterns and session data
• Referral source information

3. How We Use Your Information

We use the collected information for the following purposes:

Service Provision

• Create and manage your account
• Process subscription payments and billing
• Generate AI-powered slideshows using OpenAI's services
• Store and manage your content in our Supabase database
• Provide customer support

Service Improvement

• Analyze usage patterns to improve our service
• Develop new features and functionality
• Monitor and ensure service performance
• Debug and resolve technical issues

Communication

• Send service-related notifications
• Respond to customer inquiries
• Share important updates about our service
• Send marketing communications (with your consent)

4. Third-Party Service Providers

We work with trusted third-party service providers to deliver our service:

Clerk (Authentication & Billing)

• Manages user authentication and account security
• Processes subscription payments securely
• Stores billing information and transaction history
• Subject to Clerk's privacy policy

OpenAI (AI Content Generation)

• Processes your content to generate slideshows
• Creates AI-generated images using GPT Image 1
• Data processing subject to OpenAI's data usage policies
• We do not store your data permanently with OpenAI

Supabase (Data Storage)

• Securely stores your account and content data
• Provides database infrastructure and backup services
• Data encrypted in transit and at rest
• Compliant with industry security standards

5. Data Sharing and Disclosure

We do not sell, trade, or rent your personal information to third parties. We may share your information only in the following circumstances:

• Service Providers: With third-party providers necessary to deliver our service
• Legal Requirements: When required by law or to protect our legal rights
• Business Transfer: In connection with a merger, acquisition, or sale of assets
• Consent: When you explicitly consent to the sharing
• Safety: To protect the safety and security of our users

6. Data Security

We implement comprehensive security measures to protect your information:

• Encryption: Data encrypted in transit and at rest
• Access Controls: Strict access controls and authentication
• Monitoring: Continuous monitoring for security threats
• Regular Updates: Keep all systems and dependencies updated
• Secure Infrastructure: Using enterprise-grade cloud providers

However, no method of transmission over the internet is 100% secure. While we strive to protect your information, we cannot guarantee absolute security.

7. Your Rights and Choices

You have the following rights regarding your personal information:

Access and Portability

• View and export your account data
• Download your created content
• Request a copy of your personal information

Correction and Deletion

• Update your profile and account information
• Delete individual slideshows and content
• Request deletion of your account and all associated data

Communication Preferences

• Opt out of marketing communications
• Manage notification preferences
• Control data processing for marketing purposes

8. Data Retention

We retain your information for the following periods:

• Account Data: Until you delete your account or after 2 years of inactivity
• Content Data: Until you delete individual content or your account
• Billing Data: As required by law for tax and accounting purposes
• Analytics Data: Aggregated data may be retained indefinitely
• Support Data: Up to 3 years for quality assurance

9. Children's Privacy

Our service is not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13. If you are a parent or guardian and believe your child has provided us with personal information, please contact us to have that information removed.

10. International Data Transfers

Your information may be transferred to and maintained on computers located outside of your state, province, country, or other governmental jurisdiction where data protection laws may differ. By using our service, you consent to such transfers.

11. California Privacy Rights (CCPA)

California residents have additional rights under the California Consumer Privacy Act (CCPA):

• Right to know what personal information is collected
• Right to delete personal information
• Right to opt-out of the sale of personal information (we do not sell personal information)
• Right to non-discrimination for exercising CCPA rights

12. European Privacy Rights (GDPR)

If you are located in the European Economic Area (EEA), you have additional rights under the General Data Protection Regulation (GDPR):

• Right to access your personal data
• Right to rectification of inaccurate data
• Right to erasure ("right to be forgotten")
• Right to restrict processing
• Right to data portability
• Right to object to processing

13. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date. We encourage you to review this Privacy Policy periodically for any changes.

14. Contact Us

If you have any questions about this Privacy Policy or wish to exercise your privacy rights, please contact us: